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 Senior I.T. Executive / Manager / Architect / Engineer
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Dynamic, dedicated, and industrious I.T. leader recognized for providing guidance, coaching, and support in fast-paced, deadline-driven environments of ongoing change. Creative and strategic thinker, visionary; conceives and executes strategies to optimize operations, streamline business, and deliver additional revenue. Articulate, tactful and diplomatic negotiator; considerate but firm; hands-on leader, builds productive rapport and synergy with persons of all organizational levels and backgrounds. Maintains high principles and integrity, shrewd business strategist, determined, exudes energy and confidence to excel and deliver successful outcomes.
Core business expertise includes:
I.T. Management • Project Management • Business/Systems Analysis • Problem Management • Change/Release Management Availability Managment • Vendor Relations • Cost Analysis • Resource Management • Systems Administration • Network Administration • Procurement • Logistics • Storage Management • SDLC • Quality Assurance
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Professional Experience
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TOYOTA Motor Sales NorthAmerica, Torrance, California
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SR. TECHNICAL SERVICES MANAGER / SR. SUPPORT MANAGER / ARCHITECT
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1/2009 - 1/2010
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DHAP Digital Inc., San Francisco, California
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SR. TECHNICAL SERVICES MANAGER / SR. ARCHITECT
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10/2007 - 1/2009
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Verizon Business, Remote Application Management (formerly Totality), San Francisco, California
Held the following 2 progressively responsible positions:
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SENIOR SYSTEMS ENGINEER - LEVEL III / SHIFT LEAD
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01/2007 - 05/2007
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• Identified 10% in Efficiency Acquisitions through automation and labour processes, a reduction leading to $3million savings in annual labour costs
• Architected a managed application abstraction tool, increasing operations capability by 25%
• Automated predefined change management increasing capability by 5%
• Created CBT's (computer based training modules) and KT's (knowledge transfer sessions)
• Mentored shift, increasing staff proficiency
• Lead, managed, and remediated the operations center of 5700+ servers 24/7/365 including high volume eCommmerce (8 billion business to customers) that lead to a 98% successful resolution under my operations center shift for clients AA.com, SSM Kiosks, Best Buy, Gap (all brands), Eluxury, Sony, et al., and the largest banking hub Equilend (8 trillion in business to business)
• Lead and successfully managed a 12 hour night shift during a high change management load. With a staff of over 10 Engineers, 3 DBA, 2 NE, 2 CSR Globally shared operation centers in San Francisco, United Kingdom, and Dortmund, Germany
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SOLUTIONS CONSULTANT - LEVEL I
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12/2005 01/2007
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• Created s ales collateral Power Point, brochures, and presentations materials, Improving sales organization capability.
• Created m arket research on multiple market verticals resulting in new market leads and opportunities
• Up-sold clients on Manage Service Provider offerings and assisted with productizing offerings
• Assisted with several complex RFP (request for project ) bids exceeding 100+ million in managed services and professional services engagements
• Project management - devised several complex transition to managed services
• CPE (client purchased equipment), 25 million in architected, designs in presales solutions, and equipment to manage services
Barnyard the Movie (Paramount Pictures), San Clemente, California
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CHIEF INFORMATION TECHNOLOGY OFFICER - CONSULTANT
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05/2005 - 08/2005
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• Architected largest 64bit mental images render pipeline on the west coast
• Negotiated a $5.8 million technology contract to $1.8 million with an additional vender $3.1 million reciprocal marketing and public relations campaign
• Planned and implemented 350+ 32bit windows platforms to Linux 64bit migration reducing systems management overhead decreasing operational cost 15%
• Devised and restructured technical support and software engineers into a software production technology group, to facilitate extensive pipeline development and increase productivity
• Accountable for all design development, purchasing, personal management, vendor negotiation, project management, and contractor management
• Managed a Systems Department of 13 staff, including the night crew, which involved training, mentoring, performance appraisals, hiring, firing, and communicating with other department heads
John Carter of Mars (Paramount Pictures), Glendale, California
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CHIEF TECHNOLOGY OFFICER - CONSULTANT
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02/2005 - 04/2005
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• Devised a Cost and Risk Feasibility study, to implement a CG/VFX facility for Paramount Pictures Corporation
• Negotiated a $22.3 million pipeline to $8.5 million in capital expenditure
• Accountable for all design development, purchasing, personal management, vendor negotiation, project management, and contractor management
• Managed a Systems Department involving training, mentoring, performance appraisals, hiring, firing, and communicating with other department heads
Guru Animation Studio, Toronto, Ontario
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DIRECTOR OF CREATIVE TECHNOLOGIES
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2001 - 2005
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• Planned and implemented a more efficient render pipeline for Mental Images Mental Ray and Alias Maya decreasing processing times by 33% substantially increasing productivity.
• Collaborated with the Directors to develop a comprehensive budgeting project for 4 large bids encompassing capital expenditures, leasing, and personnel
• Authored technical interactive promotional DVD to market company services and expertise
• Created documentation to train new freelancers to integrate them into the company's procedures and pipelines quickly and effectively
• Acted as the trainer and mentor to students, whose assistance reduced the overall administration workload in the I.T. Department
Calibre Digital Pictures (Alliance Atlantis Communications), Toronto, Ontario
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Held the following 4 progressively responsible positions:
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2000 - 2004
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• Negotiated and implemented a $1.2 million contract with Sun Microsystems grid for a render farm expansion which piggybacked a $500,000 data centre.
• Accountable for all the design development, purchasing, vendor negotiation, project management, and contractor management and successfully completed project on time and within budget.
• Maintained and upgraded the system's architecture; oversaw the production pipeline and constantly revising it in order to reduce TCO and increase ROI
• Created and implemented an effective Disaster Recovery system, reducing monthly overheads by $3,000 per month
• Devised, presented, and monitored a $2 million budget; consistently came 5% under budget in all appointments
• Responsible for making purchasing decisions on technology upgrades and changes
• Managed 2 Senior Administrators, 1 UNIX Administrator, 1 network Administrator, 2 NT Administrators, programmers and students; held full accountability for the Human Resources functions
• Held full accountability for various I.T. projects worth up to $2 million; recognized as the driving force behind successfully completing projects within the corporate mandate
• Acted as the liaison between the I.T. department and other business areas and represented the company at business meetings affecting overall company operations
• Trained 100+ staff on corporate protocols as the company expanded; wrote and issued the employee Technical Orientation handbooks, allowing the employees reference material and familiarization with policies
• Maintained the I.T. operation 24/7/365 with 130+ staff and 400 servers with 250 workstations
• Active participant of the senior management team, provided input in all major business decisions
• Represented the company at a senior level at conventions and trade shows across North America
• Recognized for strict fiscal control, focusing on the bottom line as a service-based department
• Formulated and monitored the following budgets: facility, operations, overheads, I.T. systems, and assets
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SENIOR SYSTEMS ADMINISTRATOR
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• Organized and executed a major facility relocation moving 20+ servers over a weekend without business interruption
• Created a long-term technology plan encompassing the short-term goals with a limited budget as the company expanded
• Implemented an open source job queuing system to track and manage renders on a large-scale cluster, which significantly increased efficiency
• Maintained a network with 60 workstations and 15 servers where security was paramount
• Created a file sharing methodology between 4 disparate systems allowing for quick processing
Topix / Mad Dog, Toronto, Ontario
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SYSTEM NETWORK ADMINISTRATOR
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1998 - 1999
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• Administered several flames and infernos connected optically to increase productivity and performance
• Devised several image processing scripts, decreasing processing management and increasing pipeline productivity
Pyman Video Production, Mississauga, Ontario
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LEAD PROGRAMMER
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1997 - 1998
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• Engineered a multi media sales suite of applications for Boehringer Ingelheim's animal health division
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Relevant Education
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ITIL Foundations Certificate - ITIL IT Service Management Essentials
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2006
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PINK Elephant
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CCDA - Cisco Cert. Design Associate (640-861)
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2006
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CISCO - Global Knowledge
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Professional I.T. Management - Professional Certification
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2002
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Learning Tree International
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Sun Certified Network Administrator - SCNA (310-043)
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2001
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Sun Certified Systems Administrator - SCSA (310-011 & 310-012)
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2000
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Sun Microsystems
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Technical Environments
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Operating Systems:
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Solaris 8/9/10, Irix, Linux (suse, rh), BSD, MS Windows NT/2000/XP, Mac OS/X
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Network Protocols:
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TCP/IP, SMB, Netbui, NFS, NIS, LDAP, SSH, BIND, SAMBA, httpd (apache/iis) Netbios, SMTP, SNMP, Cisco/Foundry/Brocade
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HPC & Clustering & HW:
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Veritas, SUN, Redhat, SGI, HIPPI, Infiniband, TopSpin, Dolphin, SUN Enterprise
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Data Management
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EMC, SUN, IBM, HP, Hitachi, BlueArc, Veritas, CXFS/GPFS, Tivioli
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Managed Services
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OpsWare, Remedy, HP OpenView, Blade Logic
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Programming:
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CSH, Perl.Perl/Tk, Bash, Python, Visual Basic, Jscript, Java, Ruby, PHP, C, C++, MEL
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Turnkey Systems:
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Discreet Logic flame/*inferno/*stone/*wire/*backdraft/*burn, quantel iQ & eQ, Davinci 2k
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Render Systems:
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Rush, Alfred, Maya, Mental Ray 32bit & 64bit, Renderman
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ECOM/SOA
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IBM WebShpere, ATG Dynamo, JBOSS
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Databases:
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Oracle RAC; 10g, MySQL, MS SQL, DB2, PostgreSQL and dBase
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Pipelines:
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Alias Maya, Avid Softimage XSI
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Applications:
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Microsoft Office Pro, Adobe Illustrator, Photoshop, After Effects
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